Frustration!!!!!!!!!

I had the worst resturant experience I have ever had tonight at TGI Fridays. You know I'm mad because it is 10:38pm and I am at home blogging and I still have not had dinner. Everyone who knows me, knows that I love to eat out. I am really trying to be frugal and save more money so I have reduced eating out to once a week or less. When I do go out to eat I want a nice experience. Luck was not on my side tonight. Long story short, we sat down at our table at 7:20pm. Our food arrived at 8:15pm. The steaks Jim and I ordered medium were well done. we sent them back. The server took the plates and our sides. The kids ate their kids meals. At 9:00pm the second steaks came out well done also. OMG what is wrong with these people? At that point we had lost patience and our appetites. We just wanted to pay for our kids meals and leave. The manager came over to talk to us, but his attiude was not great. He told us "yeah, we shouldn't try to cook them a third time". No joke!!!! I didn't want you to. Anyway, the server brought our check and they charged Jim and I for our drinks and side salads which totaled and extra $10 on our bill. I paid $21 for 2 kids meals and some drinks?????? I am not happy. I fully intended to pay for my kids meals but you could have at least comped our drinks since we are leaving your resturant after 2 hours and we still have not eaten. Wow!!! Unbelievable. Don't worry I have already sent their customer service a nice little email tonight. I realize it was not the servers fault and yes, I did tip him.